Connect. Control. Support. Anywhere. Aevora is the white-label remote support platform IT companies and independent technicians run their own business on.
Aevora is enterprise remote support software, licensed to your business — not a service we operate on your behalf.
Your company or independent practice licenses the platform — solo technician, growing team, or enterprise IT department.
They reach your support desk through your own branding — your name, your logo, your colors. Aevora's own identity only appears where you haven't customized it.
The customer relationship is yours end to end. We license you the software — you deliver the support and bill for it.
An AI copilot reads real diagnostic evidence and proposes fixes from a fixed, individually reviewed catalog — every action still requires explicit local approval before it runs.
Your logo, your brand color, your domain. Every customer-facing surface — the connect page, the session window, the installer — carries your identity, not ours.
A lightweight connect link handles one-off sessions instantly. A full installer adds background access and always-on coverage for recurring customers.
Give your technicians a legitimate, fully audited way to restore local Windows access after a lockout — no reformat, no data loss.
Customers submit a request, your technicians pick it up from a live queue — scoped to your own organization, never mixed with another company's tickets.
Every diagnostic action and every fix — who approved it, what changed, and when — logged and exportable for your own compliance review.
One link, no jargon — they land on your branded page and are connected in seconds, installed or not.
A technician picks it up from your queue with AI-surfaced diagnostics already in hand, or your customer works through the same reviewed playbook in self-service mode — always under your brand, always with local approval before anything changes.
Every session is scoped to your business, every action is logged, and nothing reaches your customer's device without their own explicit say-so.
Remote access is a serious responsibility. Session security, audit logging, and least-privilege controls aren't add-ons here — they're how the platform is built.
Every proposed action — no matter how small — shows a plain-language confirmation on the end user's own screen first. No silent changes, no exceptions.
Automated actions come only from a fixed, tested catalog — never an arbitrary command, and never code generated on the spot.
The platform is built to never request payment details, passwords, or other sensitive information — and refuses them outright if offered.
Screen and input data travel directly between technician and device, encrypted for the duration of the session — never decrypted or stored in between.
A solo-friendly plan for freelance IT professionals who want enterprise-grade tooling without enterprise overhead.
Give your whole team a shared, branded queue — every ticket routed only to your own technicians, never mixed with another client base.
Support your own organization at scale, with the seat count, access controls, and audit trail a larger team requires.
From a single independent technician to a full enterprise IT organization — talk to our team and we'll scope the right plan for how you operate.